Last updated: 14 Sep 2025_V1

At Branán Collective Ltd, we are committed to protecting your personal information and respecting your privacy. This policy explains how we collect, use, and safeguard your data when you interact with our website and services.

1. Information We Collect

We may collect personal information including:

•Your name and contact details (email address, phone number if provided).

•Payment information when you book or purchase services.

•Details provided in intake forms, including emergency contacts and relevant health information, to ensure the suitability and safety of our programmes.

•Limited technical information (such as IP address or cookies) when you use our website.

2. How We Use Your Information

We use your information to:

•Deliver the services you have booked, including group and individual programmes.

•Process payments and manage bookings.

•Communicate with you about sessions, updates, or resources.

•Ensure our services are safe and appropriate for your needs.

•Improve our website, offerings, and overall service delivery.

•We will never sell or trade your personal information.

3. Sharing Your Information

Your data will only be shared with trusted third parties essential for service delivery (such as payment processors, secure video platforms, or email providers). These third parties are required to handle your data securely and in compliance with data protection laws.
We may also share information where legally required.

4. Data Security

We apply appropriate technical and organisational measures to protect your information at all times, in line with GDPR and UK data protection law.

5. Data Retention

We keep personal information only as long as necessary to:

•Provide the services you have requested,

•Meet legal, tax, or accounting requirements, or

•As outlined in your Client Agreement.

6. Your Rights

You have the right to:

•Access the personal data we hold about you.

•Request corrections or updates.

•Ask us to delete your data where legally possible.

•Withdraw consent for certain uses.

To exercise your rights or raise a concern, please contact us at [email protected].
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data has not been handled properly.

7. Cookies

Our website uses cookies to support performance and track general usage. You may disable cookies in your browser if you wish.

8. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be published on this page.

9. Contact Us

If you have questions about this policy, wish to make a data request, or raise a complaint, you can contact us at:

Branán Collective Ltd
Company Reg. No: NI730000
Email: [email protected]
Registered Office: 5-7 Kildare Street, Newry, Northern Ireland, BT34 1DQ